Legal & Privacy Standards

Privacy Policy & Healthcare Disclaimer

Last updated: October 2026 • OSG Hospital, Bengaluru, Karnataka – 560091

1. Patient Privacy Commitment

OSG Hospital ("we", "our", or "hospital") is committed to protecting the privacy, confidentiality, and security of all personal and medical information entrusted to us by patients, caregivers, and visitors.

When you submit an online enquiry, contact us on WhatsApp, or book a consultation, we collect basic contact details (such as your name, telephone number, and the nature of your inquiry). This information is utilized solely to:

  • • Respond to your clinical or admission queries
  • • Provide consultation schedule updates and doctor availability
  • • Keep registered families informed about our planned senior care updates

We do not sell, rent, trade, or share your contact or health details with unauthorized third-party commercial organizations.

2. Website Security Standards

This website employs strict security measures to safeguard user interaction:

  • • SSL/TLS Encryption: All communications between your browser and this site are transmitted securely via encrypted protocols.
  • • No Malicious Cookies or Intrusive Tracking: We respect your digital privacy and do not deploy third-party intrusive tracking scripts or ad trackers.
  • • Sanitized Input Handling: All enquiry forms feature client-side input sanitization to prevent unauthorized script injections.

3. Medical Advisory & Emergency Disclaimer

Medical Notice: The information provided on this website is for educational and informational purposes only. It should not be construed as personal medical advice or a substitute for direct clinical examination by a qualified physician. Always seek the advice of your doctor regarding any medical condition or symptoms.

No Emergency Services: OSG Hospital does not operate emergency trauma facilities, intensive cardiac care units, or an ambulance fleet on-site. In the event of a medical emergency, acute trauma, chest pain, stroke symptoms, or severe shortness of breath, please immediately call 108 (National Ambulance Service) or proceed without delay to the nearest accredited multi-specialty emergency hospital.

4. Planned Senior Care Notice

Information regarding the "OSG Senior Care / Old Age Home" refers to an initiative currently in the planning stage. Accommodation, meals, daily living assistance, admission dates, and fee structures have not yet been finalized. Mention of these services is intended for gauging family interest and does not constitute a legally binding contractual offering of operational residential occupancy.

5. Contacting the Hospital

If you have questions regarding this Privacy Policy, your personal data, or hospital guidance, you may contact our front desk:

OSG Hospital
Cross, Mahadeshwaranagara Main Rd, Herohalli, Sunkadakatte,
Bengaluru, Karnataka – 560091, India
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